ServiceNow Developer | AI & Python Backend Engineer

Passionate developer specializing in automating enterprise workflows on ServiceNow, integrated with Python machine learning backends, system automation, and Generative AI skill sets.

About Me

Chappa Bharath Kumar Profile Photo

I'm a motivated Information Technology undergraduate and aspiring ServiceNow Developer with a strong foundation in system knowledge, machine learning, and AI integrations. With specialized technical expertise in ServiceNow administration, scripting (Client Scripts, Business Rules, Flow Designer), and Python backend development (FastAPI, ML pipelines), I enjoy building automated, intelligent solutions that improve workflow efficiency and system interoperability.

Coding Profiles

Name: Chappa Bharath Kumar
Location: Kakinada, AP, India
Email: chappabharathkumar8@gmail.com
Phone: +91 7815809989

Education

Bachelor of Technology in Information Technology
Aditya College of Engineering and Technology, Surampalem | 2023 – Present

Current CGPA: 7.4 / 10.0

Relevant Coursework: Operating Systems, Computer Networks, Data Structures & Algorithms, Database Management Systems (DBMS), Cloud Computing.

MPC in Intermediate
Ascent Junior College, Vizag | 2021 – 2023
Percentage: 85% | Focused on Mathematics, Physics, and Chemistry
High School
The Sun School (CBSE) | 2016 – 2021
Percentage: 89% | Developed foundational knowledge in science and mathematics

Work Experience

ServiceNow & AI Backend Developer (Academic Projects)
Surampalem, Andhra Pradesh | 2023 – Present
  • Designed and automated enterprise workflows in ServiceNow, implementing UI scripts, Script Includes, and Flow Designers.
  • Built AI microservices using Python FastAPI, prompting LLM APIs (Gemini) for natural language translation tasks.
  • Trained and implemented data preprocessing pipelines for machine learning model testing (loan prediction, movie recommender).
  • Engineered automated communication workflows connecting Twilio, Telegram, and Google Sheets APIs with Python schedulers.

Projects

Smart Complaint System In Progress

An end-to-end platform built on ServiceNow to automate complaint registration, tracking, and resolution workflows. Features custom tables, business rules, client validation, and planned AI classification integrations.

ServiceNow Client Scripts Flow Designer UI Policies

Movie Recommender System

A system that recommends movies using content filtering and collaborative filtering. Powered by Cosine Similarity and user metadata datasets, wrapped in an interactive Streamlit UI.

Python Streamlit Scikit-Learn Pandas

WhatsApp Turf Booking Bot

A Python backend integration featuring automated chat dialogues via WhatsApp to query sports turf schedules, book slots, and dispatch booking receipts using Twilio APIs.

Python Twilio API Flask Webhooks

Daily News Telegram Bot

A system script that executes daily cron routines to scrape tech news feeds, compile briefings, and broadcast them automatically to a Telegram channel.

Python Telegram API BeautifulSoup Scheduling

Water Reminder SMS

A scheduling script that runs as a system background service, automatically pushing hydration alerts to users via Twilio SMS.

Python Twilio SMS Scheduling

TournamentOS SaaS

A SaaS platform architecture built to scale tournament bookings, ticketing, brackets generation, and scorekeeping profiles.

TypeScript React Node.js PostgreSQL Express

Smart Attendance App

An Android app for real-time mobile/biometric attendance tracking, student calendars, logs, and report exports with Firebase backend integration.

Java Android SDK Firebase XML

TurfZone Booking Platform

A full stack web app that enables users to book slots, view real-time turf calendars, and pay online. Also includes an admin panel.

React Node.js MongoDB Express TailwindCSS

LocalStorage To-Do App

A lightweight frontend to-do application that handles custom user tasks, priority highlights, and persistent local storage states.

JavaScript HTML5 CSS3 LocalStorage

Custom Music Player

A web application audio deck with playlist queues, volume adjustments, visualizers, and state caching.

JavaScript HTML5 Audio CSS3

Skills

ServiceNow Development

ServiceNow Administration Client Scripts Business Rules UI Policies & Actions Script Includes Flow Designer ITSM

AI & Machine Learning

Generative AI / LLMs Scikit-Learn Pandas & NumPy Prompt Engineering Feature Engineering

Backend & Systems

Python Icon Java Icon JavaScript Icon Linux Icon Git Icon

Soft Skills

Deadline Driven Planning Collaborative Problem Solving Strength Assessment Creativity Communication

Certifications

Oracle Cloud Infrastructure 2025 Generative AI Professional Oracle Java Certified Foundations Associate Python Essentials 1 – Cisco Networking Academy

Contact Me

Let's Connect!

I am actively seeking internship or entry-level opportunities as a ServiceNow Developer or Python Backend / AI Engineer. Feel free to contact me or check my social accounts below!

  • chappabharathkumar8@gmail.com
  • +91 7815809989
  • Kakinada, Andhra Pradesh, India

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